Delivery & Return Conditions

You can return the products you want to return within 15 days from the invoice date, together with the invoice.

You can send the products you want to return by shipping. The return shipping fee belongs to the sender (our customers).

 

In the product you have purchased; It is required that the product has not lost its resale feature and has not been used.

It is mandatory to submit an invoice and return form for returns. (INDICATE THAT YOU ARE REFUNDED ON YOUR INVOICE.)

 

NO REFUND ON DISCOUNTED PRODUCTS.

 

YOU CAN MAKE CHANGES IN ACCORDANCE WITH THE EXCHANGE PROCEDURE.

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*** IN ORDER SHIPPING;PAYING EXTRA CUSTOMS DUTIES IS THE RESPONSIBILITY OF THE BUYER 

 

In order for us to find your return cargo comfortably, you are kindly requested to write your name, surname and phone number during shipment.

 

(BECAUSE THE FEE IS OWNED BY THE CUSTOMER FOR RETURN AND CHANGE CARGO, YOU CAN PROVIDE SHIPMENT FROM THE COMPANY YOU WISH)

 

Accounting Process of Refund

 

After the product you returned receives approval from inspection, your money is refunded by sticking to your payment method.

If you have made your payment by credit card, your installment transactions will be refunded in installments, and your single withdrawals will be returned to your card within 3 to 10 business days as a single payment.

If you have made your payment with a virtual card, your single withdrawal will be returned to your card within 3 to 10 days.

 

SHIPPING ADDRESS:

Kınıklı Neighborhood, Bursa Street,

6097. Sokak, Orkent Sitesi, No: 1 / I

Pamukkale / DENİZLİ